SHOP POLICY

Shipping Policy

• All our pieces are made to order to ensure the best quality and craftsmanship.

• Processing (making + shipping dispatch): 3–4 business days

• Delivery after dispatch: 3–5 business days, depending on your location.

You will receive tracking details once your order has been shipped.
 

​

Payment Policy

We accept prepaid orders only.

• Cash on Delivery (COD) is not available.

• We accept payments via UPI, debit/credit cards, and other secure online payment methods.

• Prepaid payments are our preferred mode to ensure smooth order processing.

​
 

Return & Refund Policy

We strive to provide a high-quality experience — from crafting your jewellery to careful packaging and delivery.

• We have a strict no return and no refund policy.

• Please ensure all order details are correct before placing your order.

​
 

Product Care

Jewellery is a delicate accessory and requires proper care to maintain its shine and quality.

• Handle with care.

• Avoid contact with water, moisture, perfumes, and chemicals.

• Store in a safe, covered place.

• Keeping the jewellery in our packaging helps preserve its condition and shine.

​
 

Custom Orders

We accept custom orders only when available. Availability may vary depending on design and production capacity.

 

For Any Queries

For questions, support, or assistance:

• Contact us via Instagram DM on Instagram

• Email us at: [your email address]